The Information and Support team is responsible for day-to-day administration support within the Connections & Funding service of our organisation. The team is national, with administrators based in our local offices and reporting to a national manager.
As a Team Support Administrator, you will welcome people into our office, be an expert in key systems (databases and phones) and will undertake a wide variety of tasks each day. Often, you will be the organisation’s first contact with disabled people, their whānau and services supporting them via phone and face to face.
Your role is focused on providing quick and accurate data entry and office administration ensuring team members have the equipment, tools and resources to do their roles. You are part of a team delivering quality services to disabled people.
This is a permanent fulltime role working 37.5 hours per week – 8:30am – 4:30pm – within our Taranaki office.
As a Team Support Administrator for Your Way | Kia Roha the successful applicant will have:
- IT knowledge and experience with databases and Microsoft programs
- Experience in customer service, in particular making and receiving phonecalls
- Strong verbal and written communication skills, with the ability to relate to a range of people from diverse cultural backgrounds, including people with limited verbal communication
- Experience in an environment where confidentiality is imperative
- The ability to work well as part of a local and national team.
About Your Way | Kia Roha:
Your Way | Kia Roha is a nationally recognised Not-for-profit organisation supporting people in their communities from Whangarei to Invercargill. We have been providing support to people and their whanau for over 40 years.
Moemoea | Vision
Disabled people thriving, living the lives they choose in their communities
Kaupapa | Purpose
Enabling innovative community solutions by and with disabled people
Mātāpono | Values
- Rangatiratanga | Self-Leadership: Choice and control over decisions builds on the mana of every individual
- Manawatoa | Courageous: Innovative, aspirational, and bold in our actions
- Whanaungatanga |Connection: Relationships matter, we work together with whānau and others
- Kohitanga | Inclusion: Everyone is included and respected for who they are
- Kaitiakitanga | Guardianship: Sustain and respect the mauri | life force of those we work with
Your Way | Kia Roha is an equal opportunity employer; we strive to attract and maintain a diverse workforce across the country. As an organisation we are committed to providing a working environment that embraces and values diversity and inclusiveness and ensuring a positive culture for people to work in.
We encourage applications from people with a lived experience of disability or who are close family members of people with disability. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
Your Way | Kia Roha supports the Government vaccination programme to help protect us all against Covid-19. The work we do can include working closely with people that may be at high risk of severe illness if they contract COVID-19. Applicants may be expected to provide evidence of Covid-19 vaccination as part of our recruitment process.
Applicants for this position must have the legal rights to work in New Zealand.
