Your Way | Kia Roha has an exciting opportunity for a Quality Advisor! As the Quality Advisor, you will play a pivotal role in designing, implementing, and monitoring our organisation’s quality processes. Your work will contribute to fostering a culture of continuous improvement, ultimately enhancing outcomes for the individuals we serve. Your approach to quality activities will be clear, concise, and purposeful, ensuring that they add tangible value and are embraced by all levels of the organisation.
Collaboration will be key, as you work closely with Managers and Team Leaders to investigate, identify areas for improvement, and implement practical solutions. As a member of the Business Services team, you will ensure the timely delivery of all quality-related services, meeting the dynamic needs of the organisation. Your role within the hub will require close collaboration with other team members to ensure effective and coordinated efforts across the organisation.
This role is a full-time position working 37.5 hours per week.
As a Quality Advisor for Your Way | Kia Roha the successful applicant will:
- Understand, and have commitment to, the Enabling Good Lives vision and principles and how to apply these in practice to increase disabled people’s options and decision making over their support and lives
- Have proven continuous quality improvement experience, is self-motivated and seeks to continually deliver excellent quality services
- Be able to be creative about how information is reflected back to the person
- Have excellent interpersonal skills and demonstrated ability to empathise
- Have the ability to ask open questions and use judgement to determine where more information is needed
- Have cultural awareness, particularly, tikanga, Te Ao Māori and Pasifika
- Have the ability to build rapport and strong connections with a wide range of people
- Be able to establish and maintain relationships with people at all levels; puts others at ease; promotes harmony and consensus through diplomatic handling of disagreements and potential conflict
- Have excellent oral and written communication skills and able to adapt communication skills to the situation at hand
- Have a deep understanding and/or lived experience of a disability or personal experience as whānau member supporting a person with a disability or within the disability community.
What’s on offer:
- Supportive and Inclusive environment, we value your opinion!
- Opportunities for professional development
- Employee assistance programme available for staff
- Take a day of leave for your Birthday!
- Staff discount card for use at a range of retailers
- Flexible working available when established in role
Your Way | Kia Roha (previously known as Life Unlimited Charitable Trust) is a nationally recognised Not-for-profit organisation supporting people in their communities from Whangarei to Invercargill. We have been providing support to people and their whanau for over 40 years.
Moemoea | Vision
Disabled people thriving, living the lives they choose in their communities
Kaupapa | Purpose
Enabling innovative community solutions by and with disabled people
Mātāpono | Values
- Rangatiratanga | Self-Leadership: Choice and control over decisions builds on the mana of every individual
- Manawatoa | Courageous: Innovative, aspirational, and bold in our actions
- Whanaungatanga |Connection: Relationships matter, we work together with whānau and others
- Kohitanga | Inclusion: Everyone is included and respected for who they are
- Kaitiakitanga | Guardianship: Sustain and respect the mauri | life force of those we work with
Your Way | Kia Roha is an equal opportunity employer; we strive to attract and maintain a diverse workforce across the country. As an organisation we are committed to providing a working environment that embraces and values diversity and inclusiveness and ensuring a positive culture for people to work in.
We encourage applications from people with a lived experience of disability or who are close family members of people with disability. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
