Retail Assistant

About the role:

Mobility Centre’s Hamilton store is seeking a solution finding salesperson to join their team and help customers find the equipment to solve their needs. The role will be responsible for the re-stocking the store, managing rental equipment, assisting with phone and email enquiries and the day to day selling of mobility products. 

Additionally, you’ll spend time in the Waikato region visiting customers in their homes to demonstrate equipment and presenting to community groups interested in the products we offer. 

You will be part of a very supportive team of four that enjoy the reward of the difference they make in people’s lives. This is not an ordinary retail job and it’s important that we get the right person to join our team. 

Mobility Centre is part of Your Way | Kia Roha, and has stores in Hamilton, Lower Hutt, Hastings and Papamoa. This is supported by the Wellington based online store and a van-based sales service based out of Tauranga and Auckland. Mobility Centre provides a wide range of mobility related products to buy or hire people in our community. Primarily the customers are people that are aged and/or with a disability, illness or rehabilitating from an injury.

This is a full-time role working 37.5 hours per week with the hours being 9am to 5pm Monday to Friday and alternating Saturdays from 9-12. 

As Retail Assistant – Hamilton for Your Way | Kia Roha the successful applicant will:

• Have experience working within a retail setting and helping to guide customers to a solution to their needs
• Adept with using point of sale computer technology, accurate processing and undertaking internet searching
• Recognise the importance of empathising with customers
• A confident presenter of mobility products to small groups in venues such as retirement villages and community groups
• A self-starter who will proactively seek tasks to be done and work as a team
• Excellent communication skills and ability to follow-up on a timely basis as required
• Knowledge and/or background in the health and disability sector would be advantageous.

Why work for Mobility Centre:

• Join in our success – be part of New Zealand’s largest mobility equipment retailer and based at its Palmerston Street store
• Grow with us – learn to not only undertake retail operations but also rental hire, as well as supporting other stores and our van-based team
• Scheduling – Keep your life in balance our roster. Work alternate Saturdays from 9-12 so you can still enjoy your weekends! The store is closed for two weeks over the Christmas break so staff can recharge. We give an additional day of leave for your birthday and a recreation day
• Be part of a winning team – work within a team where your contributions make a difference and you opinion matters
• Change lives – our core market is the rapidly growing elderly market and those with disabilities. Your assistance can make a huge difference to their lives and give you immense satisfaction that few jobs can offer. 

About Your Way | Kia Roha:

Your Way | Kia Roha (previously known as Life Unlimited Charitable Trust) is a nationally recognised not-for-profit organisation supporting people in their communities from Whangarei to Invercargill. We have been providing support to people and their whanau for over 40 years.

Moemoea | Vision

Disabled people thriving, living the lives they choose in their communities

Kaupapa | Purpose

Enabling innovative community solutions by and with disabled people

Mātāpono | Values

• Rangatiratanga | Self-Leadership: Choice and control over decisions builds on the mana of every individual
• Manawatoa | Courageous: Innovative, aspirational, and bold in our actions
• Whanaungatanga | Connection: Relationships matter, we work together with whānau and others
• Kohitanga | Inclusion: Everyone is included and respected for who they are
• Kaitiakitanga | Guardianship:  Sustain and respect the mauri | life force of those we work with.

Your Way | Kia Roha is an equal opportunity employer; we strive to attract and maintain a diverse workforce across the country.  As an organisation we are committed to providing a working environment that embraces and values diversity and inclusiveness and ensuring a positive culture for people to work in.  

We would like to encourage applications from people with a lived experience of disability or who are close family members of people with disability. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process

Applications for this role close on Sunday 23 June, 2024, but we may contact preferred candidates before this time.  

The work we do can include working closely with people that may be at high risk of severe illness if they contract COVID-19 or similar viruses. 

We encourage all Your Way | Kia Roha team members to be fully vaccinated when vaccinations are recommended to reduce the risk of the spread of diseases or viruses. 

Applicants for this position must have the legal rights to work in New Zealand.